1. Purpose

    At Bison Constructions, we respect and protect the privacy of our workers, clients, prospective clients, contractors, subcontractors, suppliers and other stakeholders we interact with. This Privacy Policy explains the types of personal information we collect, why we collect it, how we use, store, disclose, retain and protect it, and how we manage personal information in accordance with the Privacy Act 1988 (Cth), the Australian Privacy Principles and any other applicable privacy requirements.

    1. Scope

    This Policy applies to Bison Constructions, its directors, managers, employees, contractors, subcontractors, consultants and other representatives who collect, use, disclose, store or otherwise handle personal information on behalf of the business. All Bison Constructions personnel are responsible for complying with this Policy and handling personal information lawfully, fairly and securely.

    1. Policy Statement

    The Privacy Act 1988 (Cth) (Privacy Act), the Australian Privacy Principles and registered codes govern the way in which we must manage your personal information. A copy of the Australian Privacy Principles may be obtained from the website of The Office of the Australian Information Commissioner at https://www.oaic.gov.au/

    Where it is lawful and practicable, you may choose to interact with us anonymously or by using a pseudonym. However, in some circumstances we may need identifying information to provide services, verify your identity, manage safety, employment or contractual obligations, investigate a matter, comply with law, or protect the integrity of our records and operations.

    1. Personal Information: Collection and Use

    Personal information is information or an opinion that identifies, or could reasonably identify, an individual. Depending on your relationship with Bison Constructions, this may include your name, contact details, date of birth, identification information, emergency contact details, employment details, qualifications, licences, training records, health and safety information, financial or banking details, tax or superannuation information, recruitment information, contractor or supplier details, communications with us and other information reasonably necessary for our business activities or legal obligations.

    We collect personal information where it is reasonably necessary for our business activities, including to provide services, manage client, worker, contractor and supplier relationships, administer agreements, process applications or requests, manage safety and security, communicate with you, respond to enquiries or complaints, conduct marketing or research where permitted, maintain records, manage risk and insurance, and comply with legal and regulatory obligations.

    We generally collect personal information directly from you where reasonable and practicable. We may also collect information from employers, clients, contractors, recruitment providers, referees, insurers, regulators, government agencies, service providers, publicly available sources or authorised representatives where necessary. Communications with us may be monitored or recorded where lawful and reasonably necessary for quality, training, compliance, dispute management or security purposes.

    1. Communication and Marketing

    We may use your personal information for marketing, research or feedback where permitted by law. You may opt out of future direct marketing at any time by using the unsubscribe function in our communications or by contacting us in writing.

    1. Sensitive Information

    Sensitive information includes information about matters such as health, racial or ethnic origin, political opinions, religious or philosophical beliefs, trade union membership, criminal record and other information defined as sensitive under the Privacy Act.

    We will only collect sensitive information where it is reasonably necessary for our functions or activities and where we have your consent, or where collection is required or authorised by law. Sensitive information will be used or disclosed only for the purpose for which it was collected, a directly related secondary purpose you would reasonably expect, with your consent, or where required or authorised by law.

    1. Online Activity

    Our website may use cookies and analytics to improve user experience, understand visitor traffic and usage patterns, and improve our website and services. Cookies do not usually identify you personally, but some website information may be capable of being connected to an individual. You may adjust your browser settings to reject cookies, although this may affect website functionality.

    Our website may contain links to third party websites. We are not responsible for the privacy practices or content of those websites and encourage you to review their privacy policies.

    1. Security and Retention

    We take reasonable steps to protect personal information from misuse, loss, unauthorised access, modification or disclosure. Personal information may only be accessed by authorised personnel and service providers who need access to perform their role. Safeguards may include access controls, passwords, secure storage, confidentiality obligations, staff training and periodic review of security practices.

    We only disclose personal information where reasonably necessary for the purposes described in this Policy, where you have consented, or where required or authorised by law. This may include disclosure to Bison Constructions group companies, authorised service providers, insurers, financial institutions, auditors, professional advisers, subcontractors, regulators, government agencies, courts, tribunals, debt

    We retain personal information for as long as necessary for the purposes described in this Policy, to meet legal and regulatory obligations, or to establish, exercise or defend legal rights. Most client file information is retained for at least 7 years unless a longer or shorter period is required or permitted by law.

    1. Access, Correction and Quality

    You may request access to the personal information we hold about you and ask us to correct it if it is inaccurate, out of date, incomplete, irrelevant or misleading. We take reasonable steps to maintain accurate, complete and up-to-date information, and may require proof of identity before releasing or correcting information.

    1. Policy Updates

    This Policy may change from time to time and is available on our website. Bison Constructions will review this Policy periodically and may update it where it becomes out of date, no longer reflects our business practices, or where there are changes to relevant laws, standards or regulatory guidance.

    1. Privacy Complaints and Enquiries

    If you have any issues, queries or complaints regarding the handling of your personal information, please contact hr@bisonent.com.au. We may require proof of your identity and full details of your request before we can process your complaint. We will acknowledge and respond to privacy complaints within a reasonable period and will take reasonable steps to resolve the matter.

    If you are not satisfied with our response, you may contact the Office of the Australian Information Commissioner for further information about privacy complaints.